Repair + Spare Parts
Keep your machines running smoothly with expert repairs and original spare parts. We offer ongoing maintenance, quick support and full coverage to minimize downtime.
Our Process
Frequently Asked Questions (FAQ)
What is your response time for service or support requests?
Our standard response time is within 4 working hours. We understand how important it is to keep your operations running smoothly. That’s why our technical team is committed to responding to service requests within 4 working hours, ensuring minimal disruption and fast resolution.
Is the machine reliable and of high quality?
Absolutely. We supply Fujifilm multifunction printers, a globally recognized brand known for its exceptional reliability, cutting-edge technology, and high-quality performance. Fujifilm’s strong reputation in the imaging and printing industry ensures that you’re investing in a product built to last and perform consistently.
Why do most corporate clients choose Fujifilm printers?
Because they’re user-friendly and highly compatible. Fujifilm multifunction printers are designed with intuitive interfaces and smart workflows, making them easy for teams to adopt. They also integrate seamlessly with most business software solutions, including document management systems, cloud platforms, and print management tools—making them a top choice for corporate environments.
Can I print from my mobile phone using your Fujifilm multifunction printers?
Yes, you can! Fujifilm multifunction printers support mobile printing through several convenient options:
- Print Utility App (available for iOS and Android): Easily print, scan, copy, and fax directly from your smartphone or tablet 1.
- AirPrint & Mopria® Print Service: Seamless wireless printing for Apple and Android devices without needing extra drivers 2.
- NFC & QR Code Connectivity: Just tap your phone on the printer’s NFC tag or scan a QR code to connect instantly—no complicated setup required 3.
Whether you’re in the office or on the go, mobile printing is fast, secure, and easy with Fujifilm devices.
How fast can you deliver the machine after confirmation?
We aim to deliver within 3 working days. Once your order is confirmed, our team will process, prepare, and schedule delivery—typically within 3 business days for locations in Klang Valley. We prioritize fast and efficient service to minimize downtime and get you up and running quickly.
What is the warranty duration, and do you offer maintenance or support?
Yes, we do! We offer warranty coverage ranging from 1 to 5 years, depending on your selected plan and machine type. Our service includes:
- Delivery & Installation
- Ongoing Maintenance
- Spare Parts & Consumables (excluding paper)
Our support team ensures your machine stays in top condition with regular servicing and prompt technical assistance.
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